Returns & Exchanges
At Cloudflare, we are dedicated to delivering the freshest gourmet ingredients to your doorstep. Due to the perishable nature of our food products, we offer a 14-day window for returns on non-perishable items and immediate replacement for any damaged goods.
Initiate Your Request
Contact our support team within 14 days of delivery with your order number and photos of the items you wish to return or exchange.
Verification and Approval
Our quality assurance team will review your request to ensure it meets our health and safety standards for food-grade returns.
Secure Packaging
Place the unopened, original packaging into a shipping box with the provided prepaid label to maintain product integrity during transit.
Refund Processing
Once our warehouse receives and inspects the return, your refund or store credit will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing